IDOX has developed the
first true end-to-end ePlanning solution for Local Authorities
and their citizens.
With over 10 years experience working with some of the most
progressive Councils around the country, we have devised a solution
that helps Councils meet their e-Government targets quickly,
and effectively - UKPlanning.
The service includes:
Providing a total package to enable Councils to improve service
delivery to the community.
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UKPlanning
is designed to provide Planning & Building Control departments
with an efficient means of realising e-government targets
quickly, whilst taking the stress and risk out of administering
applications, both online and offline. It is a 'hands off'
approach, so that case officers can get on with value-added
work - not 'pushing' paper.
UKPlanning removes the need for planning and building
control departments to set up their own Internet solution
and, more importantly, keep the information up to date.
This is the first such solution countrywide and will enable
all planning departments in the UK to join together and
exploit this massive economy of scale. |
For further information please email ukplanning@idoxplc.com
. To discuss benefits for your Council or to arrange a demonstration,
please contact us.
Issues facing Planning Departments
Staff are expected to deliver more as a result of customer service
initiatives, with no additional resource. Many parts of the country
rely heavily on temporary staff as experienced planners are in
short supply and, with Government calls for e-Planning by 2005,
many Councils are concerned about achieving targets without diverting
resources.
- Paper and microfilm storage and management is expensive
to manage - increasing the administrative burden.
By making the decision to scan all documents from today, the
Council avoids the requirement for further space and management
of files. It can then channel resources into scanning history
files, when available.
- Members of the public and statutory consultees expect
more - departments have only just caught up with telephone response
handling, and now the internet is upon us.
The most requested transaction online by members of the community,
is to be able to view and comment on planning applications online.
Putting documentation online within three days means less phone
calls and visits for officers to deal with.
- Central government is investing money for large initiatives
but Councils want to maintain local control.
UKPlanning provides facilities to support Councils' local needs:
control to decide which documents of the case file are public
or sensitive; customised design online forms; payment via the
Council's own payment server and administration screens for
maintenance of local information.
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